Email support
Best for billing, refunds, credentials, and compliance questions.
support@fxvantus.comDiscord community
Fast updates, trader chat, and informal help from the community.
discord.gg/fxvantusHelp center
Program rules, drawdown limits, payouts, and getting started guides.
Browse FAQsSend us a message
Fill out the form and your email app will open with everything pre-filled. No account needed to contact us.
Response times
We aim to reply within 1 to 2 business days. Refund requests with subject line "Refund Request" and full order details are prioritized.
Contact support before starting a payment dispute with your bank or wallet provider.
Include this for faster help
- Your registered FXVANTUS email address
- Order or transaction ID (if applicable)
- Program type and account size
- Screenshots for payment or MT5 issues
Business information
- Business name
- FXVANTUS
- Website
- fxvantus.com
- Product type
- Proprietary trading evaluation and funded account programs
- Delivery
- Digital access via dashboard after payment verification