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FXVANTUS

Billing & Refunds

Refund Policy

Clear guidance on when FXVANTUS program fees may be refunded, what is non-refundable, and how to submit a request.

Last updated · June 20, 2026

Table of Contents

  1. 01General Principles
  2. 02Challenge Fee Refunds
  3. 03Non-Refundable Items
  4. 04Chargebacks & Fraud
  5. 05How to Request a Refund
  6. 06Exceptions & Final Decisions

Purpose of This Policy

This Refund Policy explains when FXVANTUS program fees may be refunded and the conditions that apply. It should be read alongside our Terms & Conditions. Program fees fund platform infrastructure, evaluation delivery, and operational support. They are not deposits or investments.

Transparency First

We aim to be clear about refund eligibility before you purchase. Refund terms may vary by program type and are displayed on the pricing page at the time of purchase. Where a program includes a fee refund after your first successful payout, that benefit is subject to the specific conditions listed for that program.

Good Faith Standard

Refund decisions are made in good faith based on the facts available at the time of review. Providing false information or abusing refund processes may result in account termination and permanent ineligibility for future refunds.

Related Documents

Terms & ConditionsPrivacy PolicyCookie PolicyRisk Disclosure

Questions about refunds?

Our team handles legal and privacy inquiries with priority. Include your registered email address so we can verify your account faster.

support@fxvantus.com